Market Research

Fax over IP Server Markets: 2012-2017

This report covers fax over the Internet protocol (FoIP) servers, fax boards and software that emulates fax boards. Davidson Consulting finds that the growth in the market for FoIP servers is slowing, largely because the FoIP market is maturing. Even as the market for SIP trunking picks up, this will merely keep the market at slow growth.  The market for FoIP servers will grow only at 10.2% compound annual growth rate (CAGR) by 2017, down from the 10.9% growth shown in last year’s forecast.   Slowness in sales to Europe, where the continent declined by 6% points in the breakdown of regional sales for 2012.

Open Text is once again the leading FoIP supplier as it had a 32.9% worldwide market share for 2012. The company led Sagemcom by almost 9% points and Biscom by nearly 23% points, despite Biscom’s FoIP growth rate of nearly 60%.  The OpenText RightFax brand is clearly the leading FoIP server brand as the company also led in production FoIP servers and in the United States FoIP server market, although Biscom shared the lead for the 2013 United States production fax server market.   Many vendors that rely on Europe for sales, had flat or declining years.

The 82-page report covers the FoIP markets worldwide and shows the key sales drivers and impediments.  Five-year market forecasts are presented. The new market research was published in April, 2013. The price of the report is $3,750. Contact 269-651-3157 or email at peter.davidsonconsulting@gmail.com.

Fax Service Markets, 2012-2017

This report covers internet faxing, broadcast faxing, and production faxing as outsource services. The report covers market growth in revenues and also shows Internet fax subscribers. Internet fax is covered in terms of both enterprise and individual market segments. The report also delves into key issues including compliance, fax servers versus fax services, fax machine connections, fax over IP, and patent law, the latter possibly being resolved one way or the other within the next year.

OpenText, the leading enterprise information management (EIM ) vendor and the owner of RightFax, the leading fax server brand, acquired EasyLink, the leading enterprise fax service vend0r. So OpenText now dominates the large enterprise Internet fax services market where it has 41.5% of the fax services market compared to just 12.7% for the next leading vendor, j2 Global.   j2 Global still dominates the individual Internet fax services market segment where it has a 39.8% share compared with a 4.4% share for the second-leading supplier.

The overall fax service industry will increase from $1,165 million in 2012 to $2,365 million in 2016, a 15.2% compound annual growth rate (CAGR). Published in November, 2012. The price of the report is $3,750. Contact 269-651-3157 or peter.davidsonconsulting@gmail.com.

Computer-Based Fax Markets, 2011-2016

In August of 2012, Davidson Consulting published its latest market research report on computer-based fax. The report predicts that the market will grow from $385 million in 2011 to $700 million in 2016, a 12.1% CAGR (compound annual growth rate). This fast growth will be driven by the rise of fax over Internet protocol (FoIP) servers, the emergence of production fax as a key market segment, businesses connecting multifunction peripherals (MFPs) to fax servers, and the fact that many businesses will continue to support traditional TDM (time-division multiplexing) rather than move to FoIP.

The 95-page report analyzes key characteristics of the computer-fax market production fax versus desktop fax usage, inbound routing methods used, and environments to which fax servers interface. The report also analyzes fax board use by FoIP versus TDM and by how many boards were sold with fax servers and how many with Internet fax services. Open Text was the overall leader. The report also profiles 44 fax server vendors and 7 fax board vendors and provides market shares for fax servers, IP fax servers, production fax, regional fax servers, fax boards, fax boards in the US and Europe, and regional fax servers. Open Text was the overall leader. The report also provides forecasts for 10 different aspects of the computer-based fax industry.

The report is available from Davidson Consulting for $3,750 and is payable by check with a purchase order or by Visa, MasterCard or Amex. Davidson Consulting can be reached at 269-651-3157 or by emailing to peter.davidsonconsulting@gmail.com.